Tour Guide
Wyndham Hotels & Resorts•Napa, CA
•Onsite
About The Position
Travel + Leisure Co. is seeking career-minded, diverse professionals for the Tour Guide position. This role involves putting the world on vacation by establishing commonality and building rapport with prospective and/or current owners, and articulating the benefits of vacationing with Travel + Leisure Co. The company offers innovation and growth, providing opportunities to learn and create exceptional experiences for travelers. The role requires a positive attitude in a high-energy environment and involves conducting face-to-face presentations in sales centers.
Requirements
- Ability to obtain CA Real Estate License within 6 months of hire (We facilitate and subsidize this process)
- Self-motivated, disciplined and professional
- Active listening skills
- Ability to consistently achieve minimum production standards
- Ability to perform general computer skills, and work with tablets/smart devices
- Ability to communicate clearly and concisely (verbal and written)
- Ability to be a team player and work in a team environment within a shared space
- Ability to overcome objections and perform within a short, luxury sales cycle
- High School diploma or equivalent required
Responsibilities
- Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts.
- Find commonality with prospective and/or current owners.
- Communicate the benefits of traveling with Travel + Leisure Co. through establishing rapport, listening and sharing the benefits of our product.
- Effectively present and deliver Tour Guide presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance.
- Attend all scheduled training sessions, department meetings, keep current on Tour Guide information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.
- Articulate the benefits of vacationing with Travel + Leisure Co.
- Link product benefits to the customer’s vacation goals.
- Demonstrate and maintain a positive and professional attitude in a high-energy environment
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off (depending on position)
- Parental leave (depending on position)
- Holidays (depending on position)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
