Tour Desk Agent

Westgate ResortsOrlando, FL
Onsite

About The Position

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. This job's primary purpose is to enter tour guest information into the computer and assist sales representatives with their appointments.

Requirements

  • Enter tour guest information into the computer
  • Assist sales representatives with their appointments

Responsibilities

  • Run reports at end of day for manifest.
  • Enter tour guest information into computer.
  • Input salespeople for daily attendance.
  • Write and enter VAC-PAC appointments.
  • Assist with progress reports.
  • Take invitations to gift room and sales floor.
  • Locate sales representatives and making sure that they have picked up their tours.
  • Dispense telephone messages.
  • Assist other sales departments as needed.

Benefits

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay – Access Your Earnings When You Need Them
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) – Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement – Give Back and Make an Impact
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