Tour Commander - EVERGREEN 2026

Recruitment Team•New York, NY

About The Position

C+C Apartment Management LLC is an industry leader in management and real estate operations, managing more than 23,000 residential units across approximately 400 multifamily buildings throughout the New York Tri-state area. Its portfolio includes market-rate, mixed market-rate, affordable, and full tax credit/affordable properties. The company provides property management services focused on property revenue, cost control, maintenance, financial reporting, and resident relations. The Tour Commander serves as the primary point of customer service for residents on security-related issues and supports security operations at the property. The role responds to incidents, patrols and inspects the property, monitors cameras, coordinates with contracted security personnel, documents activity, and assists residents, law enforcement, and emergency services. The position also maintains security equipment and records and communicates important matters to designated security leadership. C+C offers competitive compensation and benefits and potential for growth within a residential real estate developer and builder organization. C+C is an equal opportunity employer.

Requirements

Three years of experience in maintenance and/or construction is ideal.
Proficiency in Microsoft Word and Excel.
Strong analytical skills.
Strong attention to detail.
Some knowledge of CCTV.

Nice To Haves

Three years of experience in maintenance and/or construction is described as ideal.

Responsibilities

Serve as the primary point of customer service for residents regarding security-related issues.
Respond to major and minor incidents.
Conduct vertical and perimeter patrols.
Monitor all on-site cameras.
Monitor the performance of contracted security officers and supervise or work alongside them.
Document incidents in security reports and sign off on contracted security officers’ reports.
Distribute letters and flyers to residents.
Assist with evictions.
Conduct building inspections and report violations.
Gather intelligence for S/D, ASM, and local law enforcement.
Assist police, fire, and emergency medical services.
Account for all security equipment.
Respond to court to provide testimony.
Notify SD/ASD appropriately about matters of importance.
Monitor and carry the department radio.
Maintain the security booth and all logs.
Conduct parking lot inspections.
Control vehicle traffic onto the property and record visitors in a logbook.