Total Rewards Manager

SCN BestCo•Mooresville, NC

About The Position

The Total Rewards Manager is a strategic thought partner responsible for compensation, benefits, wellness, and HRIS functions across multiple sites. The role leads the design and implementation of retirement, health, and welfare benefit programs; maintains relevant system data; conducts job evaluations; prepares and maintains job descriptions and compensation analyses; supports employees with Total Rewards and HRIS questions or issues; and collaborates with other departments and external vendors. The manager administers annual open enrollment, incentive, merit increase, and wellness programs and activities. The position also supports executive-level Total Rewards committee sessions, regulatory compliance, process improvement, HRIS reporting and troubleshooting, vendor and carrier relationships, plan administration, and benefits coverage coordination for leaves of absence. Travel to company sites, conferences, and training may be required as needed, approximately 10%.

Requirements

Bachelor’s degree in business administration, human resources, or a related field, or a commensurate combination of education and work experience.
Five years of professional employee benefits administration experience, including system configuration, employee education, and vendor management.
Solid understanding of benefit plans, including retirement and health and welfare insurance.
Knowledge of regulatory and legislative requirements affecting Total Rewards programs, including ACA, FLSA, COBRA, Section 125, ERISA, 409A, and HIPAA.
Proficiency in Microsoft Office, including Word, Outlook, and PowerPoint, with expertise in Microsoft Excel.
Familiarity with HRIS; UKG (Ultimate, Kronos, etc.) is preferred.
Strong prioritization, teamwork, leadership, attention to detail, organizational, and analytical skills.
Professional maturity and discretion.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to draw and interpret bar graphs.
Effective verbal and written communication skills, including the ability to analyze and interpret business, technical, and regulatory materials; write reports, correspondence, and procedure manuals; and present information and respond to questions.
Practical problem-solving and troubleshooting skills, including the ability to handle situations with limited standardization and interpret written, oral, diagrammatic, or schedule-based instructions.

Nice To Haves

Master’s degree in a relevant field.
Relevant certification, such as PHR, SHRM-HR, CCP, CBP, or CEBS.
Professional compensation and/or wellness program administration experience.
Microsoft BI reporting experience.
Manufacturing industry experience.
Bilingual in English/Spanish or English/French.

Responsibilities

Manage benefit programs, including medical, dental, vision, life and disability, flexible and health savings accounts, 401(k), and COBRA; coordinate open enrollment and life events; maintain HRIS data and execute enrollment and employee-record processes.
Lead the design and implementation of wellness initiatives and events in partnership with HR, vendors, and other staff.
Drive, maintain, and improve incentive and compensation programs, including compensation activities in HRIS, job evaluations, job descriptions, compensation analyses, and salary surveys.
Research industry and market trends, benefits technology, labor law, ERISA, and healthcare reform; recommend improvements and ensure regulatory compliance and best practices.
Prepare presentations and participate in executive-level Total Rewards committee sessions covering benefits, investments, and compensation.
Resolve HRIS issues, create and update user guides, and work with the UKG vendor on upgrades, enhancements, testing, and new module rollouts.
Design and prepare employee-data reports and dashboards to support analysis, decision-making, and compliance.
Document and maintain administrative procedures and partner with management on policies, work instructions, and other formal documents.
Review and process monthly billings and transfer data to external contacts for services, premiums, and plan administration.
Work with vendors and plan carriers on status updates, issue resolution, and information sharing.
Coordinate with carriers and HR on leaves of absence to ensure benefits coverage and deductions are managed properly.
Travel as needed, approximately 10%, to support Total Rewards activities at company sites and attend conferences or training.