Total Rewards Coordinator

Care Hospice•Charlottesville, VA

2d•$31 - $33•Hybrid

About The Position

The Total Rewards Coordinator supports the day-to-day administration of employee benefits, compensation processes, and colleague wellness initiatives. The role helps ensure transactions are processed accurately, questions are answered promptly, and programs operate smoothly and efficiently. Working closely with the Total Rewards Director, the coordinator contributes to the colleague experience through responsive service, attention to detail, and dependable follow-through. This is a hybrid position based at the Support Center Office in the Dairy Market, with two days per week in the office. Free parking is available.

Requirements

High school diploma or equivalent.
At least two years of experience in benefits administration and/or human resources.
Experience maintaining spreadsheets, tracking transactions, and handling confidential information.
Experience using Human Resources Information Systems (HRIS) and benefits administration platforms.
Proficiency in Microsoft Office, particularly Excel, Outlook, PowerPoint, and Word, or similar software.
Strong attention to detail and commitment to maintaining accurate records and completing tasks correctly.
Excellent written and verbal communication skills, with the ability to build effective working relationships and communicate with patience, professionalism, and empathy.

Nice To Haves

Experience working within a multi-state healthcare organization.

Responsibilities

Administer day-to-day employee benefits programs, including enrollments, life events, changes, and terminations, ensuring accurate and timely processing.
Answer colleagues’ benefits questions, explain available resources, and provide responsive, professional support.
Assist with benefits billing, payroll deductions, reconciliations, and audits; maintain accurate records and resolve discrepancies.
Support compensation reviews and employee transactions by collecting, organizing, and validating information.
Coordinate colleague wellness initiatives and promote awareness of benefits and resources that support well-being.
Track program participation, gather feedback, and assist with reporting to evaluate effectiveness and identify opportunities for improvement.
Maintain confidentiality, follow established procedures, meet deadlines, and identify opportunities to improve processes and the colleague experience.