Total Rewards Analyst

Your Opportunity is Here with HSM • Hickory, NC

3d • Onsite

About The Position

Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways. At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you! As a Total Rewards Analyst, you’ll support the administration and improvement of employee benefit programs while partnering with internal teams and external vendors.

Requirements

• Associate’s degree plus 1+ year of benefits-related experience or 5+ years of related experience
• Experience working with HRIS systems
• Experience supporting vendor relationships and benefits administration
• Strong Excel and data management skills
• Excellent customer service and communication skills

Nice To Haves

• Ability to quickly learn new systems and technology
• Strong attention to detail and organization
• Self-motivated with the ability to manage multiple priorities
• Comfortable working in a fast-paced environment with evolving projects and deadlines

Responsibilities

• Administer day-to-day operations of employee benefits programs including health, dental, vision, disability, life insurance, voluntary benefits, FSA, and 401(k).
• Serve as a primary contact for benefit vendors and third-party administrators, supporting billing, eligibility, and issue resolution.
• Assist with benefits-related payroll processes, system audits, and ongoing HRIS data accuracy.
• Coordinate benefits activities such as enrollments, COBRA administration, beneficiary updates, disability claims, and compliance processes.
• Monitor and reconcile monthly benefit invoices and administrative fees across benefit plans.
• Support benefits audits, reporting, and industry benchmarking surveys.
• Provide excellent customer service by assisting employees with benefits questions and guidance.
• Help coordinate open enrollment, benefits orientations, and employee education sessions.
• Participate in special HR initiatives such as wellness programs, retirement education, and employee engagement campaigns.

Benefits

• Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
• 401(k) with company match, fully vested from day one.
• Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.
• On-Site Medical Clinics: Free for you and covered dependents.
• Teladoc: 24/7 access with no copay.
• Tuition reimbursement, professional development assistance and career growth opportunities.
• Discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree