Total Rewards Analyst - Rx Appeals

Caterpillar Inc.•Peoria, IL

1d•$89,210 - $133,810•Onsite

About The Position

Provides Total Rewards consultancy services to internal customers with a focus on prescription benefit programs. This role performs intermediate-level analysis and research, develops and delivers communication materials, and collaborates with internal stakeholders and external vendors. The position supports high-volume, time-sensitive projects and helps solve moderate-to-complex Total Rewards challenges.

Requirements

Degree or equivalent experience desired
Ability to define problems, compare solutions, and draw logical conclusions
Experience identifying data patterns using charts, diagrams, or reporting tools
Ability to evaluate key factors and stakeholders impacting business situations
Strong verbal and written communication skills, including presentations and reporting
Ability to communicate effectively with internal stakeholders, including physicians, pharmacists, and external healthcare providers
Skilled at delivering constructive feedback and adapting communication style to the audience
Ability to collaborate effectively with cross-functional teams and stakeholders
Strong relationship-building skills and adaptability in different situations
Demonstrated ability to understand and navigate differing perspectives
Understanding of employee benefits programs and administration processes
Experience assisting employees with benefits-related questions and issues
Ability to support implementation and ongoing administration of benefits programs

Nice To Haves

Experience working in a high-volume, time-sensitive Total Rewards or benefits environment
Experience supporting prescription benefit programs or healthcare-related benefits
Prior experience working with external vendors or consultants
Strong analytical or data visualization skills

Responsibilities

Administer Total Rewards programs while serving as a key resource for internal customers and external vendors
Partner with external vendors and internal stakeholders to support program delivery and issue resolution
Conduct qualitative and quantitative research to support business and talent-related challenges
Participate in Total Rewards projects, collaborating with consultants and cross-functional teams
Ensure compliance with Total Rewards policies and maintain accurate employee data
Support benefits administration, including counseling employees on benefits-related questions
Assist in implementing benefits programs and resolving routine issues related to plans and coverage