Tortilla Clerk-c ELR

Heritage Grocers Group•Irving, TX

About The Position

The Tortilla Clerk delivers quality customer service in a retail store environment and serves as a role model for the company by providing excellent customer service while maintaining company core values. The role involves interacting with customers, stocking and organizing tortilla products, accurately weighing and labeling products, maintaining department standards, and working with professional tortilla department equipment. The employee may also be assigned other duties.

Requirements

  • Valid Food Handlers Card.

Nice To Haves

  • Customer service and retail experience are desirable.

Responsibilities

  • Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner.
  • Organize products in display cases and on tables, ensuring cases are fully stocked.
  • Use scales and knowledge of weight measures to accurately weigh and label products.
  • Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
  • Work with professional tortilla department equipment.
  • Demonstrate personal customer service excellence and engage with customers consistently.
  • Improve the speed and efficiency of service provided.
  • Perform other duties as assigned.
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