Tool Truck Operator

Cas Napa • South Hill, VA

8d

About The Position

CAS NAPA is seeking a motivated, experienced, customer-focused Tool Truck Operator to manage the day-to-day operations of a fully equipped mobile tool truck. The operator will serve automotive repair shops, technicians, and other professional customers throughout Southside Virginia and northeastern North Carolina, promoting and selling professional tools, equipment, and related products. The role combines sales and customer relationship management with inventory, account, payment, administrative, and truck-maintenance responsibilities. The operator is expected to manage the truck as their own business, grow revenue while maintaining gross profit margins, and work independently with support and resources from CAS NAPA.

The position offers a salary of $48,000–$52,000, additional performance-based commission and bonus potential, and the benefits listed in the posting. It is a full-time role with CAS NAPA, described as a stable, locally owned company with a family-oriented atmosphere.

Requirements

• Valid driver's license and acceptable driving record.
• Ability to safely and confidently operate a medium-duty commercial tool truck while following traffic laws and safety regulations.
• Ability to pass a DOT physical examination and maintain a valid DOT medical certification, as required.
• Experience in tool sales, automotive parts, automotive repair, or a related industry.
• Strong sales, communication, and customer service skills.
• Ability to work independently and manage daily responsibilities effectively.
• Basic computer skills and ability to learn inventory, sales, and payment management systems.
• Strong attention to detail and organizational skills.
• Ability to lift, load, and unload tools and equipment as needed.
• High school diploma or GED.

Nice To Haves

• Previous experience operating a mobile tool truck or working for a professional tool distributor.
• Experience selling professional tool brands.
• Established relationships with automotive technicians or repair shops.
• Knowledge of automotive shop equipment, diagnostic tools, and specialty tools.
• Experience managing customer credit accounts, payment collections, or financing.
• Inventory management or retail management experience.
• A proven track record of growing sales and developing new customers.

Responsibilities

• Operate and manage a mobile tool truck serving automotive repair shops, technicians, and professional customers throughout Southside Virginia and northeastern North Carolina.
• Build and maintain relationships with automotive technicians, repair shops, and other professional customers.
• Promote and sell professional tools, equipment, and related products.
• Identify sales opportunities and grow the existing customer base.
• Manage customer accounts, collect payments, and maintain accurate payment records.
• Receive incoming inventory, verify shipments, and stock and organize merchandise.
• Monitor inventory levels and maintain accurate inventory records.
• Complete paperwork, sales documentation, financing paperwork, and other administrative tasks.
• Maintain an organized, clean, and professional-looking tool truck.
• Respond to customer questions and handle product demonstrations, warranty claims, and returns.
• Manage daily sales activities, customer follow-ups, and account balances.
• Perform other management and operational duties needed to operate the truck efficiently and profitably.
• Grow revenue while maintaining strong gross profit margins through pricing strategies, inventory management, and profitable sales practices.
• Safely operate a medium-duty commercial tool truck and follow applicable traffic and safety regulations.
• Lift, load, and unload tools and equipment as needed.

Benefits

• Health insurance
• Paid time off
• Life insurance
• Vision insurance
• Dental insurance
• 401(k) with company match
• Employee discounts
• Performance-based commission and bonus program
• Support and resources from CAS NAPA
• Access to a wide selection of professional tools and equipment
• Stable, locally owned company with a family-oriented atmosphere
• Opportunity to take ownership of the territory and build long-term customer relationships

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED