Tool Technician / Sales Support - Midwest Territory - Remote!
SFS Group USA, Inc.•Mocksville, NC
•Remote
About The Position
SFS Group USA, Inc., Division Automotive, is a global leader in innovative fastening solutions, producing high-quality blind rivets, rivnuts, and riveting tools. With a proud history of engineering excellence, we partner with major OEMs and Tier-1 suppliers across the automotive and industrial markets. As we expand our market presence in the Midwest, we are seeking a driven team member to work alongside our distribution partners.
Requirements
- Strong technical aptitude — able to explain specifications and applications with confidence.
- Self-starter who thrives with autonomy in a multi-state territory.
- Demonstrated mechanical aptitude and interest in tools, equipment, or hands on work.
- Ability to learn and retain product knowledge particularly related to fastening systems and pneumatic and battery tools.
- Self-motivated with a willingness to travel and support field activities.
- Lives within the territory described.
- Valid driver’s license with clean driving record.
- Must pass DMV, pre-employment drug screen, and background check.
Responsibilities
- Support and collaborate with internal sales teams and distribution partners.
- Assist customers with product selection, setup, and best practices to ensure optimal performance.
- Serve as a trusted technical advisor to customers, delivering training and product demonstrations.
- Build long-term partnerships by providing outstanding service and innovative solutions.
- Support new product introductions and help drive the existing distribution network.
- Represent SFS (GESIPA®) at trade shows, conferences, and customer visits across the Midwest.
- Support and strengthen existing distribution partnerships across assigned territories.
- Respond to technical inquiries and resolve product-related issues in a timely and professional manner.
- Helping customers succeed while driving growth through hands on support and service.
Benefits
- Company vehicle, credit card, laptop, and phone.
- Comprehensive health, dental, and vision insurance.
- 401(k) with generous company match + annual profit sharing.
- Paid time off, holidays, and flexible scheduling.
- Professional development, training, and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
