TMS Technician

Beacon Behavioral Partners • Tampa, FL

6d

About The Position

The Mental Health Spravato/TMS Technician coordinates and manages Spravato and transcranial magnetic stimulation (TMS) therapy services for people with mental health disorders. The role involves coordinating the treatment program, supporting patients through intake and treatment, collaborating with healthcare providers, and helping ensure that services are delivered efficiently and compassionately. The technician also maintains patient records, coordinates insurance and billing processes, tracks outcomes, and supports the upkeep of TMS equipment.

The position calls for a detail-oriented, compassionate person with strong organizational, communication, and time-management skills. The technician must maintain patient confidentiality and follow HIPAA regulations. Flexible hours, including evenings, may be needed to accommodate patients, and the role requires standing for extended periods and moving around the facility.

Requirements

• Previous experience in healthcare administration, care coordination, or patient advocacy.
• Strong organizational and time-management skills, including the ability to prioritize and manage multiple responsibilities.
• Excellent communication and interpersonal skills, with the ability to interact professionally and empathetically with patients and healthcare providers.
• Proficiency with electronic medical record (EMR) systems and Microsoft Office Suite.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Compassion, patience, and a genuine commitment to supporting people with mental health challenges.
• Willingness to work flexible hours, including evenings, to accommodate patient needs.
• Physical ability to stand for extended periods and move around the facility as needed.

Nice To Haves

• Knowledge of mental health conditions and treatment modalities, particularly TMS therapy.

Responsibilities

• Coordinate the Spravato and TMS therapy program, including scheduling, patient intake, insurance verification, and treatment delivery.
• Serve as the primary contact for patients interested in TMS therapy, answer questions, provide information, and guide them through intake.
• Collaborate with healthcare providers to develop individualized treatment plans based on patients’ clinical needs and goals.
• Schedule Spravato and TMS sessions while ensuring efficient use of treatment rooms and equipment.
• Verify insurance coverage and obtain pre-authorizations for Spravato and TMS services.
• Educate patients about procedures, treatment expectations, and potential side effects or risks.
• Maintain accurate, current patient records, including treatment progress notes, assessments, and consent forms.
• Coordinate with billing and finance departments to support timely, accurate processing of therapy charges and payments.
• Monitor and track patient outcomes and satisfaction, collect feedback, and adjust the program as needed.
• Oversee TMS equipment maintenance and calibration, coordinating with technical support when necessary.
• Provide support and guidance to TMS technicians and other staff involved in delivering TMS services.
• Stay informed about developments in Spravato and TMS technology and research, and incorporate new findings into program protocols and procedures.
• Perform other duties as assigned.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and advancement within the organization.
• Supportive and collaborative work environment dedicated to improving the lives of individuals with mental health disorders.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed