TMS Technician Float (Medical Technician/Patient Advocate)
About The Position
TMS Technician Float (Medical Technician/Patient Advocate) Are you great with people and interested in building a career in healthcare? You don't need previous healthcare experience to make a difference at NeuroStim. We're looking for someone who is naturally approachable, curious, dependable, and passionate about helping others. If you've developed strong people skills in healthcare, hospitality, retail, customer service, wellness, education, or another fast-paced environment, we'll provide the specialized training you need to become a TMS Technician. Join a mission-driven team making a meaningful difference in mental health care at NeuroStim TMS Centers, a leading provider of Transcranial Magnetic Stimulation (TMS) Therapy. As a TMS Technician, you'll build meaningful relationships with patients while delivering TMS — a non-invasive treatment supporting individuals living with depression, anxiety, PTSD, and OCD. You will join a collaborative environment that values compassion, accountability, curiosity, service, and growth.
Requirements
- Minimum of 2 years’ experience working directly with customers, clients, guests, students, or patients.
- Genuine interest in healthcare, mental health, and helping others.
- Curious and eager to learn new skills, technology (i.e. computers, medical/mechanical devices, etc.), and clinical processes.
- Coachable and receptive to feedback.
- Strong communication skills and the ability to make others feel heard, respected, and supported.
- Dependable, punctual, and committed to following through in a fast-paced environment.
- Detail-oriented and able to consistently follow established procedures.
- Comfortable balancing patient interaction with administrative responsibilities.
Nice To Haves
- Previous healthcare or behavioral-health experience
- Bachelors in Psychology, Neuroscience, or related field
- Experience with an electronic health record (EHR)
- BLS certification
Responsibilities
- Build positive, professional relationships with patients throughout their course of treatment.
- Create a safe, welcoming, and supportive treatment experience where patients feel comfortable and cared for.
- Administer TMS treatments under physician direction using established protocols; comprehensive training is provided.
- Educate patients and prospective patients about TMS therapy within the scope of the role.
- Support scheduling, follow-ups, documentation, and daily clinic operations.
- Maintain accurate HIPAA-compliant patient records.
- Collaborate with clinic teammates to provide a consistent, high-quality patient experience.
Benefits
- Competitive Hourly Rate: $23-25/hr; Paid bi-weekly
- 401(k) retirement plan with employer match up to 4%
- Comprehensive medical, dental, and vision insurance for employees and eligible dependents
- HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
- Employer-paid life insurance and AD&D coverage
- Employee Assistance Program (EAP) with confidential mental health and life support resources
- Generous paid time off and additional paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
