TMS Technician (Medical Technician/Patient Advocate)

NeuroStim TMS Centers • Seattle, WA

2d • Onsite

About The Position

NeuroStim TMS Centers is a leading provider of Transcranial Magnetic Stimulation (TMS) Therapy, specializing in evidence-based, noninvasive treatments for depression and other mood disorders. We are seeking a TMS Technician (Medical Technician/Patient Advocate) to join our mission-driven team. This full-time, onsite role in Seattle, WA, is ideal for individuals with strong people skills and a genuine interest in healthcare and mental health, even without prior healthcare experience. As a TMS Technician, you will build meaningful relationships with patients, deliver TMS treatments under physician direction, and contribute to daily clinic operations. We offer a collaborative environment that values compassion, accountability, curiosity, service, and growth, with comprehensive training provided.

Requirements

• Minimum of 2 years’ experience working directly with customers, clients, guests, students, or patients.
• Genuine interest in healthcare, mental health, and helping others.
• Curious and eager to learn new skills, technology (i.e. computers, medical/mechanical devices, etc.), and clinical processes.
• Coachable and receptive to feedback.
• Strong communication skills and the ability to make others feel heard, respected, and supported.
• Dependable, punctual, and committed to following through in a fast-paced environment.
• Detail-oriented and able to consistently follow established procedures.
• Comfortable balancing patient interaction with administrative responsibilities.

Nice To Haves

• Previous healthcare or behavioral-health experience
• Bachelors in Psychology, Neuroscience, or related field
• Experience with an electronic health record (EHR)
• BLS certification

Responsibilities

• Build positive, professional relationships with patients throughout their course of treatment.
• Create a safe, welcoming, and supportive treatment experience where patients feel comfortable and cared for.
• Administer TMS treatments under physician direction using established protocols; comprehensive training is provided.
• Educate patients and prospective patients about TMS therapy within the scope of the role.
• Support scheduling, follow-ups, documentation, and daily clinic operations.
• Maintain accurate HIPAA-compliant patient records.
• Collaborate with clinic teammates to provide a consistent, high-quality patient experience.

Benefits

• Competitive Hourly Rate: $22-24/hr; Paid bi-weekly
• 401(k) retirement plan with employer match up to 4%
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources
• Generous paid time off and additional paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed