TL Tech Level I

Emerald Queen Hotel & Casinos • Fife, WA

1d • Onsite

About The Position

The purpose of the TL Tech Level I is to service, maintain, repair, and or perform modifications to the computerized and related components of the Tribal Lottery electronic gaming machines. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. Our facilities operate 24 hours a day, 365 days a year which may require this position to work evening, weekend, and holiday shifts.

Requirements

• High School Diploma or GED equivalent.
• Minimum of two years of technical/mechanical experience and/or training in a related field.
• Ability to learn, service, maintain, repair, troubleshoot, diagnose, and modify all gaming products.
• Ability to assist in the set and configuration of gaming products and components.
• Ability to communicate effectively verbally and in writing.
• Ability to follow and understand manufacturer’s instructions and established procedures.
• Ability to keep accurate and detailed records of work performed, equipment installed or destroyed.
• Ability to change out components on all gaming products.
• Must be able to work all scheduled shifts to include day, swing, graveyard and holidays.
• Must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission.
• Pre-employment drug testing is required.

Nice To Haves

• Technical degree.
• Previous gaming experience.
• Knowledge of networking.
• Knowledge of casino and department policies and procedures.
• Skills in customer service and communication.
• Use and operation of a wide scope of tools and equipment used to service and maintain gaming products and devices.

Responsibilities

• Service, maintain, repair, and/or perform modifications to the computerized and related components of the Tribal Lottery electronic gaming machines.
• Perform general machine repair, power supply repair, and board level CPU repair.
• Install gaming devices.
• Troubleshoot, diagnose, and modify all gaming products.
• Assist in the set and configuration of gaming products and components.
• Keep accurate and detailed records of work performed, equipment installed or destroyed.
• Change out components on all gaming products.

Benefits

• Employer-paid medical insurance
• Employer-paid dental insurance
• Employer-paid vision insurance
• Employer-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees