TL Lead Technician
About The Position
The purpose of the Tribal Lottery Lead Technician position is to perform journey level service, maintenance, repair, and modification work to all of the gaming equipment and related components of TL equipment and provide direction, assistance, and training to other TL staff. Diagnoses and repairs gaming equipment, performs maintenance on player terminals and kiosks, and maintains inventory and service records. Starts at $30.12/hr and increases to $31.25/hr at successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.
Requirements
- High School Diploma or GED equivalent is required.
- Three years’ experience as a repair technician is required.
- Two years of training in a related field required.
- One year experience as a TL Technician or prior experience in a supervisor or lead role required.
- Experience in bench technical repairs; repair of motors, bill validators, printers, and processor boards is required.
- Must be able to work all scheduled shifts to include day, swing, graveyard and holidays.
- All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission.
- Pre-employment drug testing is required for all positions.
Nice To Haves
- Technical degree preferred.
Responsibilities
- Perform journey level service, maintenance, repair, and modification work to all of the gaming equipment and related components of TL equipment.
- Provide direction, assistance, and training to other TL staff.
- Diagnose and repair gaming equipment.
- Perform maintenance on player terminals and kiosks.
- Maintain inventory and service records.
- Service, maintenance, repair, and modification of computerized equipment, gaming devices, and machine installation, including power supply and board-level CPU repair.
- Equipment setup, networking, and casino/departmental policies and procedures.
- Troubleshooting, diagnosing issues, and using a wide range of tools and equipment.
- Providing excellent customer service and effective communication.
- Learn, service, maintain, modify, and configure gaming products while keeping accurate service records.
- Communicate clearly, assist in training new staff, and follow instructions and established procedures.
Benefits
- Employer-paid medical insurance
- Employer-paid dental insurance
- Employer-paid vision insurance
- Employer-paid life insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
