Ascentium Titling Specialist

Regions Bank•Houston, TX

2d•$41,903 - $49,883•Onsite

About The Position

At Ascentium Capital, the Titling Specialist is responsible for title estimates, Vin searches, preparing title packages for DMV’s or title agencies, and following up on post-closing items and proper stacking of Loan/Lease files as well as the day to day support of the entire Loan/Lease Closing department (Documentation, Audit and Funding). Ascentium Capital, a division of Regions Bank, provides convenient access to financing for business equipment and technology and serves small organizations to Fortune 500 companies with programs that benefit manufacturers, distributors and direct to businesses nationwide. Our finance specialization covers several segments, including technology, healthcare, hospitality, franchise, commercial vehicles, and other markets. We strive to be the premier provider of customized finance programs that add value to our customers' businesses.

Requirements

High School Diploma or GED
One (1) year of customer service experience
Ability to manage multiple priorities
Ability to learn additional systems as needed
Ability to research, analyze data, and derive facts
Ability to work in a team environment when applicable
Ability to work under pressure and meet deadlines
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong attention to detail and proof-reading skills
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation
Demonstrate the ability to work independently while managing responsibilities efficiently and meeting deadlines
Maintain exceptional attention to detail by reviewing documents and verifying accuracy and compliance
Adaptability to manage and navigate to evolving procedures and company policies
Outstanding proof-reading skills
Possesses basic understanding of the flow of title ownership
Strong ability to manage and resolve escalated issues effectively and professionally
Strong attention to detail and ability to identify inconsistencies or fraudulent indicators in documentation

Responsibilities

Conducts Verbal Verifications on title estimates with customers
Conducts Vin searches when necessary
Calls DMV’s to get more information on a State
Handles the scanning of documents
Retrieves, scans, and delivers mail
Handles UPS shipments when necessary
Receives and distributes packages
Maintains reports and follows up on title processing
Calls customers to inquire about the status of a title
Accurately calculate in-house estimates to include: state/county fees, registration fees, title fees and sales tax/applicable state taxes for all jurisdictions
Apply strong mathematical skills to perform precise calculations and ensure financial accuracy
Conduct thorough research across all states and counties to determine title, tax, registration, and DMV requirements