Titles Manager

iLending • Englewood, CO

10d • Onsite

About The Position

The Titles Manager is responsible for ensuring the lenders lien has been properly placed to secure the collateral. The Titles Manager also performs a wide range of administrative and office duties associated with vehicle documentation, such as titles and registrations. This position works together with loan processing, team directors and lenders.

Requirements

• Excellent leadership, project management, and coaching skills.
• Proven ability to succeed with minimal guidance.
• Manage multiple time-constrained priorities simultaneously.
• Deep understanding of .NET, React, or other front-end / back-end languages and frameworks as well as API architecture.
• Conversant in common Internet technologies and protocols (HTTP, SSL, OAuth, REST, JSON, XML, etc).
• Experience launching high-performance and scalable services and applications.
• Experience in modern build and release practices, Agile, and DevOps.
• Strong proficiency in database systems and design.
• Highly organized, adaptable and flexible.
• Ability to influence and collaborate at all levels of the organization.
• Great at developing efficient processes that reduce friction, increase velocity and quality, and deliver great user experiences.
• Skilled at hiring and retaining top talent.

Responsibilities

• Ensure the timely & accurate processing of vehicle titles.
• Keep up to date requirements for each state DMV.
• Determine if DMV rejections are coaching opportunities, DMV additional requirement or DMV error.
• Research vehicle titles if not received by lender in 60 days and resolves issues in a timely manner.
• Support title agents by getting documents from customers, lenders, or previous lienholders.
• Manage employees by planning, maintain & updating work systems, creating procedures & policies that develop the performance and efficiency of the employees.
• Supervise the day-to-day operations to ensure everything is running correctly.
• Manage customers, lenders, processors & team directors inquires & requests are processed in a timely manner.
• Monitor queues are worked in a timely manner, make sure they are clear before leaving for the day.
• Provide accurate reports to Lenders.
• Complete title for buyback/repossessions.
• Training new hires.
• Update & test supporting systems.

Benefits

• Medical
• Dental
• Vision
• PTO
• 401(k) match
• Health Savings Account(HSA)
• Dependent Care Flexible Spending Account
• Employer Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Employer Paid Short-Term and Long-Term Disability
• Paid Parental Leave
• Wellness Program
• Financial Wellness Program
• Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed