Manager-Titles and ART

Daimler Truck North America • Fort Worth, SC

5d • Hybrid

About The Position

Inside the Role The Titles and Art Manager leads strategy, workflow design, staffing, operations, and vendor relations. Oversees payment processing, title/security interest maintenance, and compliance for U.S. and Canadian portfolios. Drives renovation of title/security interest processes and manages NASC teams. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Typically requires a Bachelors Degree Typically requires 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree Decision maker for daily activities that are guided by policy, procedures, and business plans with oversight from manager Demonstrates understanding and application of procedures and concepts related to job field as well as basic knowledge of other related work areas Coordinates the resources of team and set daily priorities to meet operational objectives Primarily supervises the work of entry and intermediate level professional individual contributors or large numbers of shop floor employees in operations, manufacturing, and/or logistics Interprets and administers policies, processes, and procedures Strong interpersonal skills including the ability to use tact and diplomacy to exchange information, handle sensitive issues, and translate, simplify, and clarify information for employees Responsible for staffing decisions such as hiring, firing, rewarding, training, and developing employees What You Drive at DTFS - Develop and execute strategy for Cash Management and Collateral Administration. - Lead personnel management including training, coaching, and performance reviews. - Oversee daily operations using KPIs for U.S. and Canadian processes. - Handle escalated issues and develop remediation plans. - Manage vendor relationships, ensuring adherence to service levels and regulations. - Drive strategic initiatives including title/security process renovations. Knowledge You Should Bring - BS/BA and 5 years of relevant experience or 8 years of relevant experience in lieu of degree - Extensive knowledge of titling processes and lifecycle requirements. - In-depth knowledge of payment and payoff posting. - Understanding of remarketing and lease maturity processes. - Decision-making skills and leadership experience. - Ability to analyze data and interpret statistical information. Exceptional Candidates might have - Experience leading cross-functional teams. - Knowledge of various asset types and registration/titling requirements. - Knowledge of all DTFS payment channels. - Familiarity with security interest instruments including ELT and UCC filings. - Strategic planning and conflict mediation experience. Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Fort Mill, SC US, Fort Worth, TX US. Relocation assistance is not available for this position. Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration. Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between. To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life. Additional Information Applicants must be legally authorized to work permanently in the country of posting Final candidate must successfully complete a criminal background check Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935

Requirements

• BS/BA and 5 years of relevant experience or 8 years of relevant experience in lieu of degree
• Extensive knowledge of titling processes and lifecycle requirements.
• In-depth knowledge of payment and payoff posting.
• Understanding of remarketing and lease maturity processes.
• Decision-making skills and leadership experience.
• Ability to analyze data and interpret statistical information.
• Typically requires a Bachelors Degree
• Typically requires 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree
• Decision maker for daily activities that are guided by policy, procedures, and business plans with oversight from manager
• Demonstrates understanding and application of procedures and concepts related to job field as well as basic knowledge of other related work areas
• Coordinates the resources of team and set daily priorities to meet operational objectives
• Primarily supervises the work of entry and intermediate level professional individual contributors or large numbers of shop floor employees in operations, manufacturing, and/or logistics
• Interprets and administers policies, processes, and procedures
• Strong interpersonal skills including the ability to use tact and diplomacy to exchange information, handle sensitive issues, and translate, simplify, and clarify information for employees
• Responsible for staffing decisions such as hiring, firing, rewarding, training, and developing employees

Nice To Haves

• Experience leading cross-functional teams.
• Knowledge of various asset types and registration/titling requirements.
• Knowledge of all DTFS payment channels.
• Familiarity with security interest instruments including ELT and UCC filings.
• Strategic planning and conflict mediation experience.

Responsibilities

• Develop and execute strategy for Cash Management and Collateral Administration.
• Lead personnel management including training, coaching, and performance reviews.
• Oversee daily operations using KPIs for U.S. and Canadian processes.
• Handle escalated issues and develop remediation plans.
• Manage vendor relationships, ensuring adherence to service levels and regulations.
• Drive strategic initiatives including title/security process renovations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees