Title Specialist

Copart•Pennsburg, PA

1d•Onsite

About The Position

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world. Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. This role is in a fast-paced and professional corporate office environment that offers a blend of consistent day-to-day tasks and special one-time or recurring projects. Copart partners with customers that have unique business interests which offers exciting challenges to meet standard goals and impress on new and constantly changing opportunities. Copart is the salvage auction industry leader. We are constantly reinventing our tech and procedures to give our customers both internally and externally the best service available by utilizing the latest computer technology. The Alternate Title Specialist investigates titling issues using decision making and problem-solving skills to move vehicles through the pipeline to Auction. This involves networking across the country with our field operations for best practices and processes, staying up-to-date with legislative changes impacting the vehicle titling industry, and utilizing virtual multi-platform databases including government DMV/BMV third party sites.

Requirements

High school diploma or GED preferred
At least one year of office support experience in a customer service or sales role
Title processing experience is a plus
Strong customer service experience
Ability to work independently and as part of a team
Professional phone etiquette
Strong time management and organizational skills
Solid work ethic and sound decision making ability
Excellent communication skills
Proficiency in Microsoft Office, especially Excel and Outlook
Ability to multitask in a fast paced environment
Strong attention to detail with built in checks and balances
Highly motivated with strong written, verbal, and interpersonal skills

Responsibilities

Utilize decision making and problem solving skills to clear aged insurance claim vehicle inventory
Troubleshoot and resolve vehicle title issues such as odometer discrepancies and power of attorney
Understand and apply DMV laws, rules, and regulations related to insurance claim vehicles
Identify, analyze, and process ownership documents in line with company and state transfer guidelines
Perform administrative duties including data entry, follow ups, reporting, and document processing