Title Specialist
About The Position
The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership. This role involves compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. Compliance with state and/or buyer requirements is essential. Where IAA has authorization to process applications as an acting state processing authority, the Title Specialist may also work within those state systems.
Requirements
- Compliance with state and/or buyer requirements
Responsibilities
- Securing all necessary documents to accompany applications to transfer vehicle title ownership
- Compiling all necessary documents
- Communicating with customers and vehicle owners
- Resolving problems and discrepancies
- Answering inbound phone calls
- Sending emails
- Providing excellent customer service
- Working within state systems where IAA has authorization to process applications as an acting state processing authority
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401k plan
- 401k match (100% for the first 4% contributed)
- 15 days of PTO each year
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
501-1,000 employees
