Title Specialist
About The Position
The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership. Tasks include compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. Compliance with state and/or buyer requirements is essential. Where IAA has authorization to process applications as an acting state processing authority, Title Specialist may also work within those state systems.
Requirements
- Compliance with state and/or buyer requirements is essential.
Responsibilities
- Securing all necessary documents to accompany applications to transfer vehicle title ownership.
- Compiling all necessary documents.
- Communicating with customers and vehicle owners.
- Resolving problems and discrepancies.
- Answering inbound phone calls.
- Sending emails.
- Providing excellent customer service.
- Ensuring compliance with state and/or buyer requirements.
- Working within state systems where IAA has authorization to process applications as an acting state processing authority.
Benefits
- medical
- dental
- vision
- basic life insurances
- 401k plan
- 100% match for the first 4% contributed to 401k
- 15 days of PTO each year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
