Title III Project Manager (AS9640)

Stetson University•DeLand, FL
•Onsite

About The Position

The Project Manager of Title III Student Success provides strategic leadership and oversight for student-success initiatives serving low-income, first-generation students across Stetson University. The role designs, implements, and evaluates coaching outcomes, systems, and strategies that support student progression, retention, and graduation. The Project Manager leads and develops the Student Success Coach, establishes departmental procedures, and collaborates with university partners to deliver consistent, high-quality coaching services. The position also maintains a coaching caseload of approximately one-third of program participants, with roughly 50% of time dedicated to direct student support and 50% to program leadership. As part of the Office of Cultural, Community, and Civic Engagement team, the Project Manager serves as the subject matter expert for the program and advances student success through data-informed decision-making, staff development, and campus partnerships. The role is full-time and grant-funded, anticipated to run from October 2026 through September 2031. Continued employment beyond September 2031 is not guaranteed. The anticipated start date is January 4, 2027.

Requirements

  • Master’s degree in student personnel, counseling and guidance, student services, higher education administration, or a related field.
  • Experience with data analysis, program assessment, and strategic planning.
  • High proficiency with web-based resources, student information systems, spreadsheet software, and presentation software.
  • Excellent interpersonal skills and the ability to work effectively with university faculty, staff, students, and external partners.
  • Knowledge of student-success strategies, methodologies, and best practices in higher education.
  • Effective interpersonal, oral, written, and group-facilitation communication skills.
  • Ability to lead, supervise, and develop assigned staff.
  • Ability to organize work, prioritize, and manage multiple complex projects simultaneously.
  • Ability to research, analyze, and interpret information to make strategic decisions and resolve problems.
  • Strong presentation skills for different constituencies, environments, and audience sizes.
  • Proficiency with personal computers and office software, including Microsoft Word, Excel, and PowerPoint.
  • Ability to prepare comprehensive reports, presentations, and training materials.
  • Ability to work collaboratively while exercising independent judgment.
  • Understanding of confidentiality requirements for university information.
  • Strong attention to detail and ability to work with minimal supervision.
  • Support for the University’s Mission and Values.
  • Valid driver’s license and an acceptable driving record as determined by the University’s auto insurance carrier.

Nice To Haves

  • At least three years of progressively responsible experience in academic advising, student success coaching, or a related field.
  • Knowledge of barriers commonly affecting low-income and first-generation student success and evidence-based intervention and support strategies.
  • Experience supervising professional or paraprofessional staff.
  • Experience with staff development, evaluation, and training program design.
  • Experience in higher education at a private liberal arts institution.
  • Background in curriculum development and learning outcomes assessment.
  • Experience with budget management and resource allocation.
  • Interest in joining a university community committed to inclusive excellence, kindness, and collaboration.

Responsibilities

  • Provide strategic leadership and expertise for the university’s low-income, first-generation student success program and serve as the primary contact for university partners.
  • Hire, supervise, and develop the Student Success Coach, including conducting performance reviews and supporting professional development, job performance, and satisfaction.
  • Provide student-success coaching through individualized student success plans for approximately 160 program participants.
  • Design and implement coaching curricula, student success plan templates, skill-development workshops, and holistic, proactive student-support strategies.
  • Create tools to measure and assess program goals; evaluate program effectiveness and use data to identify trends and inform strategic decisions.
  • Review student engagement reports and surveys to evaluate strategies and support a positive educational environment.
  • Monitor and resolve coaching-related grievances and challenges that create barriers to student success.
  • Guide new-student onboarding programs and activities.
  • Collaborate with IT and software solution partners to maintain and improve student-success systems.
  • Stay current on state and federal guidelines, university policies, and emerging trends in student success and academic support.
  • Coordinate outreach for participants with academic concerns, including midterm interventions and success workshops.
  • Perform duties in person, including computer work, individual and group student meetings, and presentations to campus audiences.
  • Perform other duties as assigned.
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