Title Clerk - DMP

OPENLANE•Carmel, IN

5d•Onsite

About The Position

OPENLANE is seeking a Title Clerk to act as a support partner by verifying and processing all incoming titles. The Title Clerk is responsible for ensuring all titles are processed and verified accurately, efficiently, and effectively by following correct policies and procedures. This role requires adherence to company policies, procedures, and applicable state and federal laws. The Title Clerk collaborates with various departments and has no direct reports.

Requirements

Attention to detail and ability to accurately distinguish between numbers and letters and alphabetize.
Strong written and verbal communication skills.
Must exhibit strong team player attributes with the ability to multi-task and prioritize as well as work independently.
Must type 55 WPM and have strong 10-key typing skills.
Two years of experience in data entry or title work is required.
General automotive knowledge is required.
Conflict resolution and customer service skills are required.
Basic knowledge of Google applications.
High School Diploma or GED required.

Nice To Haves

Automotive experience preferred.
A notary public license within 6 months of hire is preferred.
Some college preferred.

Responsibilities

Performs data entry, and inputs title information into the system.
Verifies payment status.
Checks vehicle titles and/or supporting documentation for accuracy ensuring the title is acceptable under state law by the buyer and does not contain any alterations.
Re-assigns title and provides supporting documentation based on confirmations of sale for large consignors as well as dealer-to-dealer transactions.
Scans titles into electronic format.
Creates shipping labels, packages, and seals, and sends titles to buyers daily via Federal Express.
Ensures titles are delivered to the correct purchasing dealer and/or buyer.
Responsible for running title reports and assisting with title inquiry emails.
Files titles that are awaiting payment into a secured fireproof title cabinet.
Assists Coordinators/Leads with reporting, audits, title updates, and/or phone calls.
Other projects and tasks as assigned.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement