Title Clerk

Southwest Title Loans•Glendale, AZ

6d•Onsite

About The Position

Performs administrative duties. Requires strong computer skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters is required. Experience in Microsoft office required, as well as strong communication skills. Must have an RAC license and experience with the program MAX. The 3rd Party MVD Title Clerk is responsible for implementation of Southwest Title's 3rd party motor vehicle dealer (MVD) program. This individual will work closely with internal teams, and peers to ensure that the program meets its objectives and delivers value to all parties involved.

Requirements

2+ years of experience in 3rd party MVD transactions
Strong communication and interpersonal skills
Ability to multitask and prioritize competing demands
Excellent problem-solving and analytical skills
Current ADOT certifications required (RAC)
Microsoft Office: 1 year (Required)
RAC License - ADOT certification (Required)
Experience with the program MAX

Responsibilities

Manage relationships with ADOT, and provide ongoing support and guidance
Collaborate with internal teams (e.g. sales and operations) to ensure seamless integration of the 3rd party MVD program
Monitor and analyze key performance metrics to identify opportunities for improvement and optimize program performance
Ensure compliance with all relevant regulations and standards
Handle escalated issues and resolve conflicts as needed
Daily Run to Post Office (Less than a mile away) will need a valid DL, and reliable transportation.
Proficient in Excel and be able to import and update spreadsheets
Exhibit accuracy in processing 30/90 day temporary tags
Practice organizational efficiency and productivity
Provide support by performing delegated administrative and clerical duties for the small claim department
Experience processing dealer paperwork