Title Clerk / Retail - Shreveport, LA

Dealer Services Network•Shreveport, LA

2d•Onsite

About The Position

We currently have a great opportunity for an Agency Title Clerk at the Express OMV location. This location offers a great working environment, and great pay, vacation, life insurance paid by company, 401k with a match. We will train the right candidates. Relatable experience is a plus.

Requirements

Strong communication skills, both verbal and written.
Excellent interpersonal skills and ability to remain calm and courteous under pressure.
Attention to detail and ability to accurately record information.
Basic computer proficiency, including familiarity with relevant software applications.
Ability to work independently and as part of a team.
Flexibility to adapt to changing priorities and work schedules.
REQUIRED to pass criminal background check and fingerprinting
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one- on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
High school diploma or general education degree (GED); and equivalent combination of education and experience.
Regularly required to stand, use hands, reach with hands and arms, and talk or hear.
Occasionally required to walk, sit, climb or balance, and stoop, kneel, crouch or crawl.
Must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Nice To Haves

Relatable experience is a plus.
Loan Processor
Claims Processor
Mortgage Loan Processor
Bank Teller
Insurance Agent
Credit Union Clerk
Knowledge of transactions / paperwork processing
Tag Agency: 3 years (Preferred)
Title processing: 3 years (Preferred)
Data entry: 4 years (Preferred)
Document management: 4 years (Preferred)

Responsibilities

Provides direct customer service.
Provides telephone and/or email customer service.
Completes Motor Vehicle forms and title documents.
Keeps office and paperwork organized.
Stops, starts, and returns to interrupted tasks.
Scans and files documents.
Maintains inventory control.
Prepare transactions for Motor Vehicle Run.
Reviews and corrects completed transactions.
Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
Processing of handicap permits.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Interacting with the general public on a daily basis.
Responding promptly and politely to customer inquiries.
Acknowledging and resolving customer issues.