Title Clerk Manager

Pritchard Auto Company•Minneapolis, MN

26d•$85,000 - $95,000•Onsite

About The Position

Pritchard Companies is seeking an experienced Title Operations Manager to lead and oversee title processing operations across the organization. This role is responsible for ensuring compliance with title, registration, licensing, and tax regulations while driving operational excellence, consistency, and efficiency throughout the title function. The ideal candidate brings deep automotive title expertise, leadership experience, and a passion for building scalable processes and developing teams.

Requirements

5+ years of direct automotive title processing experience
2+ years of leadership, supervisory, team lead, training, or operational oversight experience
Extensive knowledge of title, registration, tax, and licensing regulations
Experience managing high-volume title operations
Strong organizational, analytical, and problem-solving abilities
Excellent communication and leadership skills

Nice To Haves

Multi-location dealership group experience
Minnesota title processing expertise
Experience supporting title operations across multiple states
Experience leading operational or administrative teams
Associate's or Bachelor's degree

Responsibilities

Lead daily title processing operations and establish priorities, workflows, and service standards
Serve as the escalation point for complex title issues and exception processing
Ensure compliance with federal, state, and local title, registration, tax, and licensing requirements
Develop and maintain controls, procedures, and documentation standards
Lead, coach, train, and develop title processing personnel
Drive process improvements and operational efficiencies through workflow and technology enhancements
Build strong relationships with dealerships, lenders, vendors, regulatory agencies, and customers
Monitor operational metrics, analyze trends, and provide recommendations to leadership
Support staffing, workload planning, and employee development