Tire Technician Supervisor Full Time

BJ's Wholesale Club•West Hartford, CT

About The Position

The Tire Technician Supervisor manages tire bay operations at the club level, including tire sales, installation and repairs, team supervision, and compliance with tire bay policies and procedures. The role supports a safe, clean, and professional service area and ensures members receive knowledgeable, service-oriented assistance. The supervisor leads and develops tire bay team members through training, coaching, performance feedback, and appraisals. They use business data and reporting to monitor department performance, identify opportunities, and support club goals. The position also works with Home Office regarding member tire needs and may perform duties in other departments as needed. In Florida, anyone working as a Manager on Duty must obtain and maintain the required qualifier certification for retail propane operations. BJ’s pays the training and exam costs for this certification. Regular, predictable, full attendance is an essential function of the job.

Requirements

Must be at least 18 years of age.
Valid driver’s license and ability to drive vehicles with automatic and manual transmissions required.
Strong interpersonal and organizational skills and attention to detail required.
Basic computer skills required.
Knowledge of tires, batteries, propane tanks, and tire bay equipment required.
Must pass Michelin training levels one through four within three months of hire.
Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
Ability to lift over 50 pounds with assistance.
Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

High school diploma and/or college degree preferred.
Prior tire installation and sales experience preferred.
Level 400 certified technician preferred.

Responsibilities

Supervise tire bay team members and ensure they work safely and follow tire bay policies and procedures.
Ensure appropriate scheduling and staffing within areas of responsibility.
Oversee installation, mounting, dismounting, rotation, balancing, sales, and repair of tires.
Ensure tires are disposed of properly and propane tanks are filled according to club policy.
Maintain, order, and ensure safe operation of tire installation equipment.
Keep the tire bay and waiting area clean and professional; merchandise tire displays and automotive products.
Ensure knowledgeable service at the tire desk and coordinate with Home Office regarding member tire needs as needed.
Maintain accurate supply inventory and appropriately use available special-order tire programs.
Monitor tire bay sales transactions and handle cash transactions when applicable.
Manage tire bay audits, checklists, records retention, and compliance with safety and cleanliness standards.
Ensure required TIA and Titan certifications are completed on time and kept on file for tire bay team members.
Use PlayerLync to follow up on additional required training for tire bay team members.
Build working relationships with team members; motivate, empower, and support their development and retention.
Complete and administer performance appraisals and provide clear, constructive communication.
Teach, coach, and lead team members through the club-level training process; provide direction, follow-up, and feedback.
Use business data and reporting to identify trends and opportunities, address process breakdowns, and support department performance and profitability.
Set service expectations, support team members in resolving member concerns, and promote a safe, positive, inclusive environment.
Lead teams in meeting daily GOLD member and club standards, including greeting members, maintaining stocked displays and accurate signage, and keeping the club clean and organized.
Maintain all club policies and procedures and perform other assigned duties, including work in other departments as needed.
If working as a Manager on Duty in Florida, obtain and maintain the state-required qualifier certification for overseeing retail propane operations.

Benefits

Weekly pay.
Daily Pay access to earned pay before payday; a fee may apply.
Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Three medical plan options.
Optional dental insurance.
Optional vision insurance.
Health Savings Account (HSA) options.
Flexible spending account options.
401(k) retirement savings plan with a company match for eligible team members age 18 and older.
Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount, subject to eligibility requirements.
For the Florida qualifier certification, BJ’s pays 100% of the training and exam costs.