Tire Technician Supervisor Full Time

BJ's Wholesale Club • West Hartford, CT

8d • $22 - $27

About The Position

The Tire Technician Supervisor manages tire bay operations at the club level, including tire sales, installations and repairs, team supervision, safety, and compliance with policies and procedures. The role is responsible for staffing, equipment, inventory, service quality, sales transactions, tire bay records, and maintaining a clean, professional tire bay and waiting area. The supervisor also trains, coaches, and develops team members; administers performance appraisals; and supports member service and club standards. In Florida, a Manager on Duty overseeing retail propane operations must obtain and hold the state-required qualifier certification; BJ’s pays for the training and exam costs. Regular, predictable, full attendance is an essential function.

Requirements

• At least 18 years of age.
• Valid driver’s license and ability to drive vehicles with automatic and manual transmissions.
• Strong interpersonal and organizational skills and attention to detail.
• Basic computer skills.
• Knowledge of tires, batteries, propane tanks, and tire bay equipment.
• Must pass Michelin training levels one through four within three months of hire.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
• Ability to lift over 50 pounds with assistance.

Nice To Haves

• High school diploma and/or college degree preferred.
• Prior tire installation and sales experience preferred.
• Level 400 certified technician preferred.

Responsibilities

• Supervise tire bay team members and ensure they work safely and follow tire bay policies and procedures.
• Ensure proper scheduling and staffing within areas of responsibility.
• Oversee proper tire installation, including mounting, dismounting, rotating, and balancing.
• Install, sell, and repair tires; dispose of tires properly and ensure propane tanks are filled according to club policy.
• Maintain and order tire installation equipment and ensure its safe, proper operation.
• Maintain a clean, professional tire bay and waiting area; merchandise tire displays and automotive products.
• Ensure knowledgeable service at the tire desk and coordinate with Home Office about member tire needs as needed.
• Maintain accurate, complete supply inventory and use special-order tire programs appropriately.
• Monitor tire bay sales transactions and handle cash transactions when applicable.
• Comply with safety and cleanliness standards; manage tire bay audits and checklists.
• Oversee tire bay records retention policies and procedures.
• Ensure TIA and Titan certifications are completed on time and kept on file for tire bay team members; use PlayerLync to follow up on additional required training.
• Build working relationships with tire bay team members, motivate them, and support their potential and growth within the company.
• Complete and administer performance appraisals and provide clear, constructive communication.
• Maintain all club policies and procedures and perform other assigned duties, including work in other departments as needed.
• Teach, coach, and lead team members through the club-level training process; support engagement, compliance, development, and a safe, positive work environment.
• Set service expectations, support team members in resolving member concerns, and ensure a safe, positive member experience.
• Lead teams in delivering GOLD club standards, including daily presentation, stocking and promotional execution, accurate signage, and cleanliness.
• Use club and department metrics and reporting to identify trends and opportunities, improve performance and profitability, and communicate the connection between operational performance and financial targets.
• In Florida, if working as a Manager on Duty overseeing retail propane operations, obtain and hold the required qualifier certification.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Daily pay access to earned wages before payday; a fee may apply.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision coverage.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount.
• BJ’s pays 100% of training and exam costs for the Florida qualifier certification when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed