Tire Sales Representative

Champtires.com LLC•West Mifflin, PA

12d•$22 - $25•Onsite

About The Position

Champtires is searching for a full time sales associate for our West Mifflin tire sales and service center. This role involves learning the Champtires business, staying current with tire industry trends, and providing excellent customer service. The associate will handle customer inquiries via phone, email, and in person, resolve issues, sell tires, document customer information, and follow company policies and procedures.

Requirements

High School graduate or equivalent required
Minimum of six months of customer service and/or call center experience.
Ability to work on Saturdays is required.
Ability and willingness to learn the tire business required
Computer proficiency required, including knowledge in Microsoft Excel.
Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required.
Must demonstrate good organizational and written and oral communication skills.
Ability and willingness to keep work station and customer reception areas neat and clean are required.
References will be checked.
Background check will be performed.

Nice To Haves

college degree preferred
previous tire industry experienced preferred

Responsibilities

Learn Champtires’ business and keep current with tire industry and seasonal trends in order to provide customers with the best service.
Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information.
Provide excellent customer service in person, on the phone and in email communications.
Proactively work to resolve customer questions and sell tires.
Document customer information, sales, issues and returns as required.
Follow up with customers as needed.
Follow all policies and procedures as outlined by management.