About The Position

As a Tire and Battery Center Services Lead, you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in the Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations. You will thrive in this role by collaborating with managers, associates, members, and business partners to meet evolving business needs. You will use data and multiple sources of information to identify risks, track results, and drive improvement. You will model and reinforce company policies, ethics, and integrity—including the Open Door Policy. You will lead through change with clarity, confidence, and positivity.

Requirements

  • 6 months supervisory experience or 6 months experience in automotive industry.
  • Must be 18 years of age or older
  • Must successfully complete all job required trainings and assessments within a prescribed time period.

Nice To Haves

  • Supervisory experience, Tire Industry
  • Tire Industry Certification - Certificate

Responsibilities

  • Lead and inspire a team of Tire & Battery Center associates to execute the business plan and deliver exceptional member service.
  • Set clear goals, expectations, and service standards.
  • Advocate for the member, the associate, and the company—every day.
  • Partner with cross‑functional team leaders to deliver a seamless total‑club experience.
  • Maintain deep knowledge of tire and battery service standards, safety and compliance protocols, equipment operation, TPMS, tire recalls, product specifications, and seasonal trends.
  • Train and upskill your team to ensure consistent, high‑quality service.
  • Stay current on new products, technologies, and tools—leveraging learning resources and training opportunities to drive continuous improvement.
  • Use digital tools and handheld technology to drive sales, improve service, and enhance associate engagement.
  • Make real‑time business decisions using safety alerts, product applications, and training resources.
  • Champion adoption of new tools and encourage innovation within your team.
  • Drive business results while maintaining a clean, safe, and well‑organized work environment.
  • Proactively plan and order equipment, tools, and supplies while managing expenses.
  • Track inventory, returns, and special orders with accuracy.
  • Support staffing, scheduling, register operations, and hands‑on service when needed.
  • Ensure all audits, safety standards, and documentation are completed accurately and on time.
  • Train, coach, and develop associates through hands‑on leadership and timely completion of training and eLearnings.
  • Identify potential in others and help build the skills needed to deliver exceptional service.
  • Encourage career growth and help source talent—both internally and externally—to strengthen the team.

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company paid education benefit program (Live Better U) for full-time and part-time associates. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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