Time Computation Correspondence Specialist: Central Administration #01490
About The Position
This position analyzes incoming correspondence to determine proper routing within the Department of Corrections. The specialist will scan and enter required information into the correspondence tracking system, ensuring responses are provided by the due date. Responsibilities include researching and responding to correspondence via postal mail, email, or telephone, and appropriately acknowledging and responding to correspondence forwarded by elected officials, medical professionals, and related to basic time computation as assigned. The role involves contacting appropriate departments, facilities, and other agencies to gather information for responses. A key responsibility is prioritizing workload to meet correspondence response timeframes and accurately completing all hours worked and leave reports on time.
Requirements
- Ability to work independently to analyze and resolve problems with general guidance from supervisor.
- Demonstrated ability to comprehend and interpret complex laws, legal documents, and policies.
- Ability to adapt to changes in procedures, policies, and systems quickly.
- Ability to juggle competing demands and priorities daily.
- Knowledge of VADOC operational practices, policies, and procedures.
- Skilled in developing and maintaining effective working relationships with all VADOC departments.
Nice To Haves
- Considerable knowledge of the Department's operational practices, policies, and procedures.
- Skilled in developing and maintaining effective working relationships with all DOC departments.
- Demonstrated knowledge of the Code of Virginia as it pertains to criminal sentencing.
- Demonstrated ability to craft comprehensive and complex written communications.
- Ability to communicate effectively and professionally both orally and in writing.
- Proficient in Windows Office Suite.
Responsibilities
- Analyze incoming correspondence to determine proper routing within the Department.
- Scan and enter required information into the correspondence tracking system.
- Ensure that responses are provided by the due date.
- Research and respond to correspondence (postal, email or telephone).
- Appropriately acknowledge and respond to correspondence forwarded by elected officials, medical, and basic time comp related correspondence as assigned.
- Contact appropriate departments, facilities, and other agencies, as necessary, to provide a response.
- Prioritize workload to ensure timeframes for responding to correspondence are met.
- Complete all hours worked and leave reports accurately and on time.
Benefits
- Reasonable accommodations are available upon request.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
