Tiki Table Host

WaTiki Resort•Rapid City, SD

6d•Onsite

About The Position

The Tiki Table Host is the first point of contact for guests and sets the tone for a fun, welcoming, island‑inspired experience. This role is responsible for greeting guests, managing tiki table reservations, coordinating seating, and ensuring each guest feels transported to a relaxed tropical atmosphere from the moment they arrive.

Requirements

First point of contact for guests.
Sets the tone for a fun, welcoming, island‑inspired experience.
Responsible for greeting guests.
Manages tiki table reservations.
Coordinates seating.
Ensures each guest feels transported to a relaxed tropical atmosphere.
Upbeat, friendly attitude.
Basic menu knowledge.
Prompt and professional handling of guest concerns.
Follow all health, safety, and sanitation guidelines.

Responsibilities

Greet guests with an upbeat, friendly attitude and introduce them to the tiki‑themed experience.
Organize reservations, walk‑ins, and waitlists while ensuring efficient table turnover and balanced server sections.
Ensure tiki tables are clean, staged, and visually appealing, including décor, lighting, and themed elements.
Communicate with servers, bartenders, and management to maintain smooth service and minimize wait times.
Provide guests with basic menu knowledge, highlight specials, and answer questions about the venue’s tropical theme or events.
Address guest concerns promptly and professionally, escalating issues when needed.
Support themed nights, luaus, live entertainment, or private tiki table bookings.
Follow all health, safety, and sanitation guidelines.