Tier III O&M Network Engineer

BAE Systems

About The Position

BAE Systems is seeking a Tier III O&M Network Engineer to support an Intelligence Community (IC) program. This role will provide network support for various wide area networks (WANs) and local area networks (LANs), delivering enterprise-level infrastructure across multiple classifications. The engineer will act as a subject matter expert in routing technologies across multiple vendors, focusing on Juniper and Cisco routers. Responsibilities include extensive troubleshooting at layer 2 and layer 3, implementing routing changes, and resolving network issues related to connectivity, latency, and asymmetric routing. The position also involves supporting technical exchange meetings, problem management for root cause analysis, day-to-day Operations and Maintenance (O&M) for incident management, collaboration with IT staff on projects, and utilizing monitoring tools for in-depth analysis. The candidate will be on call after hours on a rotational basis.

Requirements

Must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years.
Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.
Experience with configuring and troubleshooting Juniper and Cisco routers and switches.
Experience with protocols such as OSPF, BGP, VPN’s, VRF’s, MPLS.
Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies.
Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.
Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training.
Working knowledge of Service Now or similar IT Service Management (ITSM) products.
Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio.
Ability to represent the team and deliver status reports to internal and external leadership.
Excellent organizational and follow through skills.
Strong communication (written and verbal) skills.
Detail oriented with problem-solving skills.

Nice To Haves

Experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications is a plus.

Responsibilities

Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes.
Troubleshooting network issues related to connectivity, latency, asymmetric routing.
Implementation of routing and troubleshooting issues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s
Support technical exchange meetings to help resolve other ISP and application owner issues.
Support problem management to conduct root cause analysis of recurring issues.
Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages.
Collaborate with IT staff on projects and initiatives.
Work with corresponding technical support teams as required to resolve network traffic concerns.
Utilize monitoring tools and log collectors to provide in-depth analysis of traffic anomalies and issues.
Candidate will be on call after hours on a rotational basis.