Tier 3 Unified Communications Engineer (5493) (TS/SCI) (Ft. Shafter, HI)

SMX • Fort Shafter, HI

10h • Onsite

About The Position

SMX is seeking a Tier 3 Unified Communications Engineer to provide Tier 3 engineering, administration, sustainment, and troubleshooting for Unified Communications, VTC, and conference room capabilities supporting classified and unclassified environments. The successful candidate will ensure secure, reliable collaboration services for Government mission operations. This is a full-time onsite position in Ft. Bragg, NC.

Requirements

• Bachelor's degree (or equivalent experience).
• 12–15 years of relevant experience.
• Security+ (IAT Level II) or equivalent.
• Active TS/SCI clearance.
• Experience with Cisco/Tandberg codecs, networking, and Microsoft Office.

Nice To Haves

• Army Intel experience.

Responsibilities

• Engineer, configure, operate, and maintain Cisco/Tandberg VTC and Unified Communications systems.
• Provide Tier 3 troubleshooting, fault isolation, and root-cause analysis.
• Schedule and support executive-level VTC sessions and conference services.
• Develop SOPs, conduct site surveys, and recommend technical improvements.
• Perform asset accountability, lifecycle management, and system security functions.
• Support multi-classification VTC environments and bridge operations.
• Train end users and IT staff on supported capabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior