Ticketing Event Staff - Darlington Raceway

NASCAR•Darlington, SC

8d•Onsite

About The Position

Darlington Raceway, nicknamed The Lady in Black and the track Too Tough to Tame, annually hosts two NASCAR Cup Series race weekends, along with the NASCAR O'Reilly Auto Parts Series and/or NASCAR CRAFTSMAN Truck Series. Opening in 1950, Darlington Raceway is “A NASCAR Tradition” and NASCAR’s original superspeedway with its famed 1.366-mile egg-shaped oval, challenging the sports best in one of the most iconic NASCAR races, the Southern 500®. This role involves selling parking passes, processing payments, serving in a ticket booth, and assisting guests with inquiries and directions. The ideal candidate will have a strong understanding of track pricing and policies, provide excellent customer service, and be comfortable working in a fast-paced environment.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Minimum 18 years of age.
Ability to work outdoors in changing weather conditions for extended periods.
Attention to detail and ability to provide a high level of customer service is required.
Comfortable working in a fast-paced, high-energy environment.
Flexible schedule during the event.
Reliable transportation to and from the track location.

Nice To Haves

1-2 years’ event staffing or ticket sales experience preferred.

Responsibilities

Selling parking passes to all walk-up customers.
Process credit card payments.
Serve as a staff member working in a ticket booth.
Develop a working knowledge of track pricing, policies, procedures, and general event information.
As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.
Direct vehicle traffic flow to proper areas.
Assist guests with questions regarding directions, information about the facility, and parking assistance.
Handle will-call requests at the ticket office.