Ticketing Administrative Assistant (PT)

San Antonio Spurs Sports & Entertainment • San Antonio, TX

9d • Onsite

About The Position

The Ticketing Administrative Assistant provides administrative and operational support to the Season Ticket Membership department to ensure efficient day-to-day business operations. This role assists with ticket member account administration, invoicing support, scheduling coordination, document management, and data entry while maintaining a high level of accuracy and professionalism. The position serves as a key support resource for department leadership and collaborates across internal teams to support season ticket member service initiatives and organizational goals. The ideal candidate is highly organized, detail-oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment.

Requirements

• High school diploma or equivalent required; additional administrative or business-related education preferred.
• Minimum one (1) year of administrative, customer service, or office support experience preferred.
• Reliable transportation required.
• Ability to work a minimum of 20 hours per week, including occasional evenings, weekends, and event hours as needed.
• Ability to navigate effectively within an arena or event environment.
• Strong active listening, organizational, and conflict management skills preferred

Responsibilities

• Provides administrative support to Season Ticket Membership leadership, including calendar management, meeting coordination, inbox support, and organization of departmental materials and documents.
• Assists with ticket member account administration, including filing and maintaining season ticket member contracts, processing data entry tasks, and ensuring records are accurate and up to date.
• Supports invoicing, expense reporting, and tracking customer activity while maintaining confidentiality and accuracy of sensitive information.
• Monitors and manages assigned tasks, follow-ups, and project deadlines to support timely completion of department initiatives and operational requests.
• Coordinates meetings, appointments, and departmental events while communicating effectively with internal stakeholders and external clients.
• Collaborates with team members to improve administrative processes and support service initiatives for season ticket members and prospective clients.
• Performs other administrative and operational duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED