Ticket Seller | Part-Time | BOK Center

Oak View Group•Tulsa, OK

1d•Onsite

About The Position

The Ticket Seller position is primarily responsible for assisting patrons related to ticket sales, will call, digital ticketing, parking, and customer service. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner. This role will pay an hourly rate of $15.50.

Requirements

High school diploma or GED (or any equivalent combination of education and experience).
Must be able to work shifts, including nights, weekends, and holidays, dependent on the event schedule.
Ability to stand and walk for extended periods of time.
Ability to work independently and as part of a team.
Strong communication skills.
Must be comfortable multi-tasking and working in a fast-paced environment.
Ability to count money and make change accurately.
Ability to input data into a computer to record sales transactions.
Basic computer skills in typing and data entry with Microsoft Office products and internet platforms.

Nice To Haves

Prior customer service experience is preferred.

Responsibilities

Opens and/or closes ticket window as required.
Know basic operations of the ticketing system.
Courteously answer questions concerning prices, seating, and events.
Understand seating charts and configurations of each venue.
Perform transactions for all events on the ticketing system with efficiency and accuracy.
Handle cash and credit card transactions accurately in accordance with company policies.
Demonstrates excellent customer service skills by responding to customer needs.
Work independently and handle most box office questions without assistance.
Knows, understands, and informs customers of the refund/exchange policy.
Keeps an accurate daily balance sheet of cash received and tickets sold; balances sales and change in the bank and submits cash to the supervisor for audit.
Maintain confidentiality.
Other duties as assigned.