Ticket Sales & Service Intern

Sacramento Kings•Sacramento, CA

22h•$18•Onsite

About The Position

The Ticket Sales & Service Internship is an exciting opportunity to begin a career in the sports industry while gaining hands-on experience across ticket sales, service, and gameday operations. Interns will support current and prospective fans through outbound communication, relationship development, sales and service initiatives, account and payment servicing, Season Ticket Member programs, and gameday experiences. Interns will build the skills needed to succeed in the sports industry while delivering exceptional customer service and representing our Core Values of PROUD, PROGRESS, BELIEF, and FAMILY.

Requirements

College Majors in Business, Sports Management, Communications, or related field preferred
Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
High level of confidence, enthusiasm, and personal accountability
Excellent writing, communication, and interpersonal skills
Ability to work Kings games and events on nights/weekends
Currently enrolled in college or have graduated within 12 months
Able to commute to the downtown Sacramento office
Able to work 25 hours per week

Nice To Haves

Candidates should represent our Core Values of PROUD, PROGRESS, BELIEF, and FAMILY.

Responsibilities

Manage inbound communication and servicing for various products and campaigns
Supports department initiatives and campaigns, including various sales contests and activations
Utilizes technology to establish and develop relationships with potential customers.
Responsible for meeting or exceeding individual and team performance and developmental goals
Assists with gameday duties including but not limited to Membership Service table, ticket resolution, fan experience offerings, and hosting tours for prospective ticket plan buyers.
Assists with the collection of declined payments and delinquent accounts
Helps coordinate Season Ticket Member gift distribution and execution
Actively participates in sales training and career development opportunities.