Ticket Sales Representative - Georgia Tech

Legends Global•Atlanta, GA

1d•Onsite

About The Position

The Ticket Sales Representative drives revenue and achieves sales goals for Georgia Tech season, group, and premium ticket packages. The role offers ticketing opportunities for Georgia Tech Football and Men’s Basketball, develops relationships with fans and donors, and supports sales and donor stewardship through digital, phone, and in-person outreach. The representative works under the guidance of the General Manager and reports to the Manager, Ticket Sales and Service. This position is part of Legends Global’s partnership with the Georgia Tech Athletic Association, which integrates ticketing, premium seating, multimedia rights, data analytics, business intelligence, and e-commerce. The position is onsite at Georgia Tech and requires non-traditional hours, including weekends, events, and game days.

Requirements

Bachelor’s degree.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency with Salesforce CRM and Paciolan.
Ability to handle a high volume of outbound and inbound phone calls and emails.
Excellent interpersonal, verbal, and written communication skills.
Strong time-management and organizational skills, with attention to detail.
Optimistic, team-first attitude and competitive desire to excel.
Strong work ethic and desire to build a career in professional sports.
Proficiency in Microsoft Office, especially Word and Excel.
Practice safe work habits and comply with safety policies, procedures, and regulations.

Nice To Haves

One year of prior sales experience is preferred.
Prior experience in the professional or collegiate sports and entertainment industry is a plus.

Responsibilities

Offer a full menu of seating opportunities for Georgia Tech Football and Men’s Basketball ticket packages.
Execute outbound sales calls to potential customers through prospecting, cold calls, and referrals from current customers.
Set and conduct sales appointments in stadiums, arenas, and offsite locations.
Identify and manage a portfolio of 500+ season ticket members, annual fund donors, and supporters affiliated with or interested in Georgia Tech Athletics Association.
Use Salesforce CRM to maintain accurate records of client and prospect interactions.
Assist with managing and stewarding existing pledges and payments from unassigned donors.
Use primarily online digital strategies, along with phone and in-person outreach, to cultivate donor relationships, solicit support for University priorities, and steward generosity.
Serve as a main point of contact for general athletics donor inquiries received by phone, email, and social media.
Work with Georgia Tech Athletics Association and Ticketing staff to promote and generate sales for events while providing a positive fan experience.
Meet or exceed individual and team sales revenue goals and activity targets, including calls and appointments.
Work non-traditional hours, including weekends, events, and game days.
Follow safety policies, procedures, and regulations; complete company-wide and job-specific safety training.