Ticket Sales Account Executive

Orlando Magic • Orlando, FL

1d • Hybrid

About The Position

The Season Ticket Account Executive will be responsible for generating maximum revenue through selling a full menu of products including season tickets, partial plans, group tickets and hospitality primary through face to face, external client meetings.

Requirements

• Bachelor’s degree preferred or equivalent work experience required.
• Minimum of two to three years of non-retail sales experience required.
• Willingness to work a flexible schedule including nights and weekends, including all Orlando Magic home games (43+ annually) and be on-call as necessary based on the changing priorities of the department.
• Proficient in Microsoft Office CRM and Archtics ticketing system.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.

Responsibilities

• Generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.
• Sell $500,000+ in revenue of full seasons tickets, partial plans, group tickets, and hospitality for the Orlando Magic and designated non-Magic events.
• Achieve daily, weekly, and monthly hustle metrics set by the Assistant Director of Season Ticket and Plan Sales.
• Create and develop new business by regularly pitching new prospects.
• Work at Orlando Magic home games: staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
• Manage all season ticket/partial plan accounts and work with the service department to provide the highest level of customer service throughout the season.
• Sell, plan and coordinate group and/or hospitality events (Kids Tunnels, Suite Rentals).
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
• Participate in face to face, external client meetings regularly (50% of schedule workweek) or more) with the purpose of generating revenue through the full menu of Orlando Magic ticket products.
• Timely producing accurate updates on prospecting activity, sales performance, outside appointments and event recaps, and account management.
• Meet with the Director of Season Ticket and Plan Sales regularly to discuss progression.
• Attend and actively participate in daily and weekly department meetings.
• Maintain accurate records of all prospecting activities and closed sales.
• All other duties as assigned.

Benefits

• 18 days of personal time off per year + 13 holidays (that is 30 paid days off year!) plus reduced summer work hours (every other Friday off during the off-season, which averages to another 8 days)
• A hybrid work model, casual work attire on non-game days, staff tickets to Magic home games, learning and development opportunities, Employee Resource Groups (ERGs), company sponsored events, volunteer opportunities & outings for every employee
• Fantastic benefits that include: medical, dental, vision, 401(k) with company matching, mental wellness resources, subsidized gym memberships, maternity & paternity leave
• Culture built on Community, Innovation, Legendary and Teamwork!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree