Ticket Ops Coordinator
The Los Angeles Rams•Los Angeles, CA
•Hybrid
About The Position
The Los Angeles Rams Ticket Operations Coordinator must be a professional, team-oriented individual willing and able to immediately contribute to the goals of the Ticket Office Department. Must demonstrate an outstanding work ethic, excellent attitude, maturity, possess excellent oral and written communication skills and be willing to take direction.
Requirements
- Previous experience in ticket operations or customer service is beneficial.
- Positive attitude and ability to work well in a team environment.
- High attention to detail and ability to organize and prioritize tasks.
- Excellent written and verbal communication skills.
- Valid Driver’s License and reliable transportation are required for travel to offsite client meetings/presentations.
- Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
- Must be available to work all Rams Home Games at SoFi Stadium.
Nice To Haves
- Experience using Ticketmaster Archtics preferred.
Responsibilities
- Assist with SSL Marketplace transfers by approving listings and facilitating the transfer process.
- Assist with game day responsibilities including managing a box office, in-person customer visits, phone inquiries, and seat relocations.
- Perform various tasks in Ticketmaster Archtics and Salesforce CRM to provide necessary assistance to the ticket sales and service teams.
- Maintain elevated level of service and professionalism with all customer interactions.
- Assist with internal ticket order requests.
- Additional responsibilities as assigned.
Benefits
- Work-related mileage will be reimbursed.
- Eligibility for overtime pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
