Ticket Office Sales Staff

CMR OPS•Chewelah, WA

13d•Onsite

About The Position

This position involves selling and processing season passes, lift tickets, and other resort products, as well as answering guest questions. The role requires accurate transaction processing, phone communication, and maintaining a clean and safe working environment. It also emphasizes positive interaction with guests and co-workers, consistent attendance, and the ability to perform physical job functions.

Requirements

Knowledge and experience with cash handling and data entry.
Excellent verbal and written communication skills.
Knowledge of Resort products.
Ability to relate in a positive manner to guests and co-workers.
Ability to work evenings, weekends, and holidays.
Thorough understanding of company policies and practices.
Organized and attention to detail.
Reliable transportation.
Background check.

Nice To Haves

Experience with POS software.
One year cash handling and customer service experience or equivalent.
One year computer, internet, and phone skills.

Responsibilities

Sell and process season passes, lift tickets, and Resort products, including parking, locker rentals, and upcoming events.
Accurately process and keep cash count, credit card, gift card, and other transactions.
Answer multi-line phone and provide accurate information regarding Resort offerings.
Perform the duties of a Ticket Checker as needed.
Work with Supervisors to serve employees and guests and create solutions.
Maintain a clean and safe working environment.
Perform the job and get along with others to build a positive working environment.
Show up to work on time with consistent attendance.
Physically perform the essential job functions of this position.
Other duties as assigned.