Ticket Office Clerk
Alyeska Resort•Anchorage, AK
•Onsite
About The Position
The Ticket Office Clerk is often the first person at Alyeska Resort that guests interact with, making them an integral part of the guest experience. The primary role of the Ticket Office Clerk is to issue tickets and provide exceptional guest service to customers. This role will require the Clerk to have knowledge of other resort offerings including Rentals, Snowsports School, Spa Packages, and Food and Beverage Outlets.
Requirements
- Excellent customer service, interpersonal, and verbal communication skills.
- Maintain a professional, courteous, and positive attitude at all times.
- Accurate cash handling and POS experience, including operating a cash register, is preferred.
Responsibilities
- Sell daily lift tickets, season passes, or special events tickets to the public.
- Answers questions concerning fares, schedules, reservations, and provide information concerning upcoming attractions/events.
- Retain up-to-date mountain information such as mountain conditions and events at the Resort and respond to general inquiries.
- Ability to work well under pressure and ability to work independently.
- Knowledge of the mountain emergency operating plan and the ability to assist when the plan is activated.
Benefits
- Starting Wage: From $18 per hour
- Employee Housing for a small fee
- Flexible work schedules
- Paid time off & holidays
- Free Mountain Pass for employees and qualified dependents
- Employee discounts on resort lodging, dining, and spa services
- Medical, Dental, and Vision Insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
