Ticket Agent - Box Office Show

Live Nation Entertainment•Las Vegas, NV

About The Position

Job Summary Brooklyn Bowl has redefined the destination entertainment experience. “One of the most incredible places on earth,” according to Rolling Stone, Brooklyn Bowl integrates a premier performance venue, food by Blue Ribbon and 32 bowling lanes which give guests a unique place to relax, eat, drink and watch a performance. As a Box Office agent you will be responsible in assisting guests with their show ticket needs. Box Office agents are resources for all guest questions with an energetic, upbeat and positive attitude. Generates revenue by selling and issuing show tickets directly to guests at the Box Office. Responsible for collecting funds/documentation for tickets.

Requirements

Working knowledge of phone handling, cashiering, customer service
Entry level knowledge of basic computer operation and point of sales systems
Excellent skills in customer service, phone etiquette, cash handling, filing, multi-task environment, attention to detail
Ability to communicate, work well with others, work in a high-volume, and sometimes stressful environment
Ability to type 30 wpm
High School Diploma or GED
Must be able to work a flexible schedule, including weekends and holidays.
Must adhere to all safety measures and policies.
Working environment is fast-paced.
Must be able to lift or move up to 25 lbs. using proper lifting techniques
While performing the job, the noise level in the work environment is loud

Nice To Haves

Previous Ticketing experience (preferred)

Responsibilities

Processing and verifying credit card and cash transactions
Maintain constant surveillance of cash drawer to ensure accuracy
Maintain superior customer service both in person and over the phones
Answer phone promptly and with a phone Guest relations
Will call window
Processing opening and closing paperwork
Knowledge of talent and entertainment
Keep a clean, well-groomed appearance
Assist with miscellaneous box office projects as directed

Benefits

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process.
Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
And of course, access to free live events through our exclusive employee ticketing program.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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