Thrive Resource Navigator

Lutheran Services in Iowa•Davenport, IA

8d•Hybrid

About The Position

Lutheran Services In Iowa is currently seeking a Full Time Thrive Resource Navigator in the Davenport Area specifically to serve Des Moines and Louisa Counties. This position is hybrid, offering the ability to work from home while serving the assigned area. As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children and families for more than 160 years. Our support department teams – Human Resources, Marketing, IT, Philanthropy and Church Relations, Finance, Payroll, Benefits, Facilities, Service Quality, and Site Management– use their expertise to ensure our direct care staff have the tools and resources they need to provide high-quality care to the Iowans we are privileged to serve. You can join us on our mission to provide hope and healing to Iowa families.

Requirements

High School Diploma and 2 years relevant experience in human services, family support services, case management, community-based services, or equivalent combination of education and experience as approved by HR.
Demonstrate competency in the following areas: [Specific competencies not detailed in the provided text]
Valid driver's license
Auto insurance
Good driving record
Ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.

Nice To Haves

Associates degree in Human Services, Social Work, Psychology, Criminal Justice, Education, Public Health, General Studies or related field.

Responsibilities

Works directly with families participating in Thrive Iowa by providing assessment, support, advocacy, resource navigation, service coordination, care team facilitation, documentation, and follow-up.
Serves as the primary point of contact for assigned families and assists participants in identifying strengths, addressing barriers, accessing resources, completing applications, and improving stability across thirteen Social Determinants of Health domains.
Works collaboratively with community providers, schools, health care systems, workforce organizations, child welfare professionals, public assistance systems, and other community partners to help families move from crisis toward long-term stability, family preservation, and self-sufficiency.
Uses HopeHub with fidelity, completes closed-loop referrals, responds to referrals within required timeframes, completes reassessments every 30 days, and supports families through a strengths-based, family-centered, and culturally responsive approach.