Thrift Store Manager - Kenai & Soldotna

The Salvation Army Southern California

14h•Onsite

About The Position

Under the supervision of the Corps Officer, the Thrift Store Manager helps to plan, organize, structure, and supervise the daily operations of a Thrift Store. The position works in all aspects of daily store operations and ensures that all merchandising and sales efforts are carried out with efficiency, effectiveness, and courtesy.

Requirements

High school diploma or equivalency.
Two (2) years of supervisory experience in a retail operation or equivalent structured environment, with display and marketing experience preferred.
Ability to operate a cash register and handle monetary transactions.
Knowledge of general office equipment to include telephone, computer, copier, fax machine, and calculator.
Demonstrated excellent interpersonal and communication skills.
Ability to work independently with minimal supervision; be responsible, well organized, and dependable.
Must be bondable and have an acceptable criminal history and driving record.
Microsoft Word, Excel and Outlook familiarity preferred. Ability to use new software programs with basic training.
Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone. The employee must be able to use speech and hearing for ordinary and telephone conversation.
Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.
Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.
Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.
Must be a licensed driver with acceptable driving history. Must also complete and pass The Salvation Army Driver Safety Course.

Nice To Haves

display and marketing experience preferred

Responsibilities

Maintain excellent customer relations by giving prompt and courteous assistance to customers and staff.
Maintain cash register, ring in sales, corrections, and over-rings. Verify credit card denials or rejected credit cards. Collect credit cards from customers per machine instructions.
Organize merchandise, order supplies and equipment, and maintain adequate amount of goods on hand. Price merchandise, pull outdated items, label, and return items to warehouse as needed.
Ensure accurate and timely reporting of incident reports and financial paperwork. Manage the receipt of donations and fill out donation receipts.
Respond to telephone inquiries, routing calls appropriately.
Supervise staff and delegate duties as directed to ensure compliance with published directives and guidelines. Help ensure sufficient coverage in store at all times.
Calculate daily deposit, sales reports, and bank cash receipts as directed, safe-guarding cash at all times.
Coordinate and update staff in safety procedures and policies concerning customers and employees, property, and buildings.
Report all accidents, injuries, and safety hazards.
Report needs for maintenance and ensure store cleanliness inside and out.
Maintain strict confidentiality of clients, staff, and other confidential information.
Perform other related duties as assigned.