Thrift Store Coordinator

St. Mary's Healthcare•Amsterdam, NY

About The Position

St. Mary’s Healthcare is seeking a Thrift Store Coordinator to coordinate the day-to-day operations of its thrift store and maintain a welcoming, organized, and mission-focused environment. The coordinator works with volunteers, donors, customers, community organizations, and hospital staff; manages donated merchandise from intake through sale; and supports the store’s community mission in collaboration with the Director, Mission Advancement and Community Outreach. This is a full-time, day-shift position scheduled for 32 hours per week. The hiring range is $18.39–$24.59 per hour. Actual compensation is determined based on experience and other factors permitted by law. Eligible shifts may receive differentials: 10% for weekday evening or weekend day shifts, 15% for weekday night shifts, and 21% for weekend evening and night shifts.

Requirements

High school diploma or GED.
Experience working with volunteers or nonprofit organizations.
Ability to organize and establish day-to-day priorities while using critical thinking skills.
Ability to multitask while remaining professional, focused, composed, and positive.
Commitment to St. Mary’s Healthcare’s mission, values, and service to the community.
Excellent customer service skills; integrity, friendliness, and compassion.
Ability to establish appropriate and effective rapport with others.
Flexibility, initiative, and ability to work in a fast-paced environment.
Effective critical-thinking and problem-solving skills.
Proficiency with Microsoft Office products, including Word and Excel.
Strong organizational and interpersonal skills.
Ability to take and follow direction positively and appropriately.
Ability to work both as part of a team and independently.
Effective and appropriate written and oral communication skills.
Ability to speak, read, write, and follow instructions in English.

Nice To Haves

Knowledge of thrift store operations, resale environments, or donation-based programs.
Experience in customer service, volunteer coordination, community outreach, or a retail environment.
Experience handling cash transactions and maintaining records.
Experience supporting community outreach or fundraising initiatives.

Responsibilities

Coordinate the day-to-day thrift store operations to ensure a welcoming, organized, and mission-focused environment.
Develop and maintain positive working relationships with volunteers, donors, customers, community organizations, and hospital staff.
Recruit, train, support, and recognize volunteers in accordance with hospital policies and procedures.
Coordinate the intake, sorting, pricing, display, and sale of donated merchandise.
Ensure merchandise is presented attractively, cleanly, and in an organized manner.
Oversee cash handling procedures, daily sales reconciliation, and bank deposits.
Maintain accurate sales and donation records and assist with reports as requested.
Monitor inventory and coordinate merchandise rotation to maximize sales and community benefit.
Collaborate with the Director, Mission Advancement and Community Outreach, on donation drives and community engagement opportunities that support the store’s mission.
Ensure the thrift store opens and operates according to established schedules.
Promote hospitality, compassion, and respect for everyone who enters the store.
Maintain compliance with organizational policies, safety practices, and applicable regulations.
Perform other duties as assigned.