Threat Management Senior Associate – Workplace Violence

JPMorgan Chase & Co.•Tempe, AZ

About The Position

As a Senior Threat Associate within Global Security, you will provide continued support to employees through partnership with other key cross-functional partners as required. You will utilize your strong technical skills to help enhance the global team’s risk and control initiatives. You will be aligned to a particular function within the Threat Management organization but will be available to support other functions based on business needs. Your primary role will be to provide support functions for escalated threat cases throughout their entire lifecycle, including information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continuous monitoring, and regular reviews of persons of concern.

Requirements

3+ years’ experience in threat management, law enforcement, intelligence analysis, and/or corporate security
BA or BS degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience
Proficiency in MS office suite
Ability to think quickly and make decisions while under pressure
Ability to work within a team environment and achieve buy-in from stakeholders
Strong communication skills
Strong organization skills
Available to travel 10%
Able to work extended hours to include nights, weekends, and on-call as needed

Responsibilities

Investigate, assess, and mitigate workplace violence incidents impacting the firm’s employees, ensuring a safe and secure environment across all lines of business
Conduct comprehensive threat assessments, collaborating with cross-functional partners such as Employee Relations, Employee Assistance Program, Legal, etc.
Actively respond, manage, and maintain cases of all case-types, including report writing, case briefing, and record retention
Conduct information gathering interviews and provides assessments as required
Provide program support for other GS/TM partners (Global Intelligence, Insider Risk, etc.) ensuring a holistic Threat Management approach
Serve as liaison support for cross-functional partners
Provide case support for peer Threat Associates/Managers as needed and based on caseload/on-call support
Support the development of best practice documents and standard response protocols
Utilize internal databases to execute long-term monitoring of persons of concern
Support data integrity, TM case metrics, and trends analysis
Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence