Third Party Reproductive Coordinator

Inception Family Career•Austin, TX
•Hybrid

About The Position

Aspire Fertility of Austin is a member of The Prelude Network, a leader in treatment for infertility. We are seeking a Third-Party Reproductive Coordinator for our Austin office. The Third-Party Reproductive Coordinator supports patients and gestational carriers/donors throughout the fertility treatment process, serving as a key point of coordination between patients, clinical teams, and outside agencies. This role helps ensure clear communication, timely care coordination, and a compassionate experience throughout the third-party reproduction journey.

Requirements

  • High School diploma or GED, required
  • 1-2 years of fertility experience
  • Third party experience, preferred
  • Professional, Courteous and Compassionate
  • Strong oral and written communication skills
  • Bilingual Spanish a PLUS!

Responsibilities

  • Coordinate care for patients pursuing donor egg, donor sperm, embryo donation, or gestational carrier treatment.
  • Serve as a primary point of contact for patients, intended parents, gestational carriers, donors, and third-party agencies.
  • Coordinate treatment plans, appointments, testing, medications, and clinical requirements with physicians, nurses, and other members of the care team.
  • Communicate treatment timelines, instructions, and next steps while ensuring patients understand their care plans.
  • Collaborate with outside agencies, attorneys, reproductive endocrinologists, and other providers to facilitate timely completion of required documentation and medical clearance.
  • Maintain accurate patient records and track treatment milestones, follow-up needs, and outstanding clinical requirements through each phase of care.

Benefits

  • Comprehensive Health Coverage: Medical, dental, and vision plans
  • Complimentary basic life insurance
  • Employee Assistance Program
  • Long-term disability insurance
  • FREE employee only healthcare coverage option
  • Comprehensive fertility benefits
  • Adoption assistance
  • Surrogacy support
  • Generous maternity, paternity, and partner leave
  • 18 days of PTO annually
  • 11 paid holidays, including one floating holiday
  • 401(k) plan, featuring a competitive company match
  • Full vesting after just 2 years
  • Lifestyle Spending Account
  • Health Savings Account (HSA) with regular employer contributions
  • Employee Referral Program
  • Continuing education reimbursement
  • Dedicated time off for professional development
  • Emotional well-being and work-life resources
  • Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
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