Therapy Team Manager - Office Role
About The Position
Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Clinical Team Manager. As part of a person centered care model, this role will assist in management of daily operations of an interdisciplinary care team. This role will ensure the delivery of outcome based, cost effective care by utilizing metric-driven decisions. The primary purpose of this role is to manage, develop and mentor clinical staff. This role will collaborate with all team members to achieve exceptional outcomes.
Requirements
- Current CT Physical Therapist (PT), Occupational Therapist (OT) or Speech Language Pathologist (SLP) license.
- Must have a minimum of 3 years home care experience.
- Experience managing and developing employees required, 1 year experience in a Manager/Supervisor position highly preferred.
- Bachelor's degree required
- Strong communications skills required – both written and verbal.
- Computer proficiency in Microsoft Word, Excel, Powerpoint as well as electronic health records and other software applications.
Nice To Haves
- Master's Degree preferred.
Responsibilities
- Identifies and facilitates professional development needs and competency of staff through home visits with staff to supervise and evaluate clinical performance; identifies and follows through with development plan
- Maintains compliance with regulatory agency policies and procedures by providing staff guidance in making clinical and case management decisions that are cost effective and focused on clinical outcomes
- Accountable for team performance in achieving desired clinical and operational performance Measures
- Utilizes clinical software to identify opportunities for education, most appropriate utilization of services, oversee clinical progression of patients and trend team outcomes and performance.
- Assures that clinical and functional outcomes are achieved at the highest level possible
- Resolves patient care problems collaboratively with internal/external customers
- collaborates with peers across the regions
- Oversees the daily assignments for clinical and clerical staff based on client needs and staff competency to maintain team productivity standards; LEAN Daily Management process (Visual Boards)
- Ensures timeliness of SOCs and timeliness of adjunct service delivery
- Determines staffing needs and coordinates hiring to meet service demands for assigned geographic areas
- Hires, trains, coaches and evaluates staff. This role is also responsible for completion of personnel evaluations according to agency timelines.
- Reviews and analyzes team and patient metrics to consistent with agency initiatives.
- Participates in preceptor programs
- Anticipates customer needs and responds quickly, accurately and pleasantly
Benefits
- competitive benefits program designed to ensure work/life balance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
